About Us

We started on September 7th, 2001, four days before 9/11 and three months after I got back from the Middle East. When we started, we were an independent company called American Pride Carpet Cleaners. My wife, Susan, and I started this business because we thought there weren’t enough ethical carpet cleaning companies that put their clients’ interest first. We started out just cleaning carpets, but we expanded to upholstery, rugs, hardwood floors, and specialize in pet odor and removal. We are IICRC and CRI certified and associated with the Professional Cleaners Association, so you can be confident in our quality work.

The History of PCS

Professional Carpet Systems was founded in 1978 by Joe and John Lunsford, whose mother, Jean Beason, was an accomplished chemist. They wanted to find a way to extend the life of carpet when the carpet was still in good condition, but the appearance was unacceptable due to loss of coloring or the color of the carpet was no longer what the consumer wanted. After years of research and testing, Ms. Beason came up with a unique, on-location dyeing system and, after extensive testing, they launched Professional Carpet Systems in Atlanta, Georgia. Their system was immediately embraced in the market place, and the company was a huge success.

Not wanting to keep this concept to himself but realizing that he could not expand it throughout the United States by himself, Joe turned to franchising the PCS system in 1982. Today, PCS has expanded its services to include carpet repair, water damage restoration, and now carpet replacement. Professional Carpet Systems boasts of 75 active franchises in 32 states plus Canada and internationally in 7 foreign countries. The average franchise in the PCS system has been associated with the organization for over 9.5 years. PCS is a dynamic and growing franchise consisting of a mature core and a new direction and horizon.